Privacy Policy

1. Data We Collect

[PLACEHOLDER — update before launch] When you use Pollen, we may collect the following types of information:

• Account information: Name, email address, and OAuth profile data from Google or GitHub when you sign in.
• Brand data: Brand names, keywords, competitors, and scan configurations you provide.
• Usage data: Pages visited, features used, scan frequency, and interaction logs.
• Technical data: IP address, browser type, operating system, and device identifiers.
• Cookies: Session cookies for authentication and preference cookies to remember your settings.

2. How We Use Your Data

[PLACEHOLDER — update before launch] We use the information we collect to:

• Provide, operate, and improve the Pollen service
• Process your brand scans and generate visibility reports
• Send transactional emails (scan results, account updates)
• Respond to support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal data to third parties.

3. Data Storage

[PLACEHOLDER — update before launch] Your data is stored securely using Supabase, which is hosted on AWS infrastructure. Data is encrypted at rest and in transit using industry-standard TLS encryption.

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

4. Your Rights (GDPR)

[PLACEHOLDER — update before launch] If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data ("right to be forgotten").
• Right to restriction: Request that we limit processing of your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing of your data for marketing purposes.

To exercise any of these rights, contact us at the address below.

5. Cookies

[PLACEHOLDER — update before launch] Pollen uses cookies to:

• Maintain your authenticated session
• Remember your preferences
• Understand how you use our service (analytics)

You can control cookie preferences via the banner shown on your first visit, or by adjusting your browser settings. Note that disabling cookies may affect core functionality.

6. Third-Party Services

[PLACEHOLDER — update before launch] We use the following third-party services that may process your data:

• Supabase: Database and authentication infrastructure
• Vercel: Hosting and edge network
• Sentry: Error monitoring (anonymized)
• OpenAI, Anthropic, Google, Perplexity, xAI, DeepSeek: AI model providers used to run brand visibility queries

7. Contact Us

[PLACEHOLDER — update before launch] If you have questions about this Privacy Policy or want to exercise your data rights, contact us at: